Terms of service
Last updated: 02/06/2026
Welcome to Velko. By visiting our website and using our services, you agree to these Terms & Conditions. If you do not agree with all of the terms set out below, please do not use our website.
1. General Information
This website is operated by Velko.
Throughout the website, the terms “we”, “us” and “our” refer to Velko.
By visiting our website and/or purchasing a product from us, you agree to these Terms & Conditions.
Email: contact@velko.uk
2. Conditions of Use
By using this website, you confirm that you are at least 18 years old or have the permission of your legal guardian.
You also agree not to use our products or services for any illegal or unauthorised purpose.
Any breach of these terms may result in the immediate suspension or termination of your access to our services.
3. Products and Services
We make every effort to display and describe our products as accurately as possible.
However, we cannot guarantee that descriptions, images, colours or other content on the website will be completely free from errors or variations.
We reserve the right to modify or discontinue products at any time without prior notice.
4. Prices and Payments
Prices displayed on our website are shown in pounds sterling (£) and include applicable taxes where required by law.
We reserve the right to change our prices at any time without prior notice.
Full payment must be made at the time the order is placed.
5. Orders
We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including:
- suspected fraud;
- an error in the price or product description;
- product unavailability;
- incomplete or incorrect order information.
If an order is cancelled after payment has been made, the amount paid will be refunded in full.
6. Delivery
Any delivery times provided are estimates only.
To the extent permitted by applicable law, Velko cannot be held responsible for delays caused by carriers, customs authorities or other circumstances beyond our reasonable control.
Full information regarding delivery and shipping can be found in our Delivery Policy.
7. Returns and Refunds
The conditions relating to returns and refunds are set out in our Returns & Refunds Policy.
We recommend reviewing this policy before submitting a return or refund request.
8. Intellectual Property
All content available on our website, including text, images, logos, videos, graphics and other visual content, is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute or use this content without our prior written permission, except where permitted by law.
9. Limitation of Liability
To the extent permitted by applicable law, Velko shall not be liable for indirect losses arising from the use of, or inability to use, our products, services or website.
Nothing in these Terms & Conditions is intended to exclude or limit any statutory consumer rights or any liability that cannot legally be excluded or limited under applicable law.
10. Personal Information
The processing of your personal information is described in our Privacy Policy.
By using our website, you acknowledge that you have read and understood this policy.
11. Changes to These Terms & Conditions
We reserve the right to amend these Terms & Conditions at any time.
Any changes will take effect once they are published on this page, unless otherwise required by applicable law.
We recommend reviewing this page periodically to stay informed of any changes.
12. Governing Law
These Terms & Conditions are governed by the applicable laws of the United Kingdom, without affecting any mandatory consumer protection rights that apply to you under applicable law.
Nothing in these Terms & Conditions affects your statutory rights as a consumer.
13. Contact
If you have any questions regarding these Terms & Conditions, please contact us:
🌐 velko.uk